More CTS certified staff for RTS
0207 735 2020

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RTS is pleased to announce that two further operational staff members have passed the Infocomm CTS qualification bringing the total number of certified staff to 5.

Mark Edwards, Operations Director and Rory Horan, Senior Audio Engineer both passed the Infocomm International, CTS (Certified Technology Specialist) exam in central London.

A Certified Technology Specialist (CTS) performs general technology solution tasks by creating, operating, and servicing AV solutions as well as conducting AV management activities that provide for the best audiovisual resolutions of the client’s needs, both on time and within budget.

Click here for more information on the Infocomm International CTS certification programme 

The CTS exam specifications were developed by combining the importance, criticality, and frequency data obtained from the Job Task Analysis study conducted in 2012.

The resulting data were converted to percentages and the percentages were used to determine the number of questions related to each domain and task that should appear on the multiple-choice CTS examination.

The test specifications in the table below list how many questions are included in each Domain and Task and the percentage of the test included in each domain.

Domain / Tasks% of Exam# of items
Domain A: Creating AV Solutions61%61
Task 1: Conduct site survey6%6
Task 2: Gather customer information 6%6
Task 3: Evaluate site environment (acoustics, lighting, seating, finishing,
Task 4: Maintain awareness of changes to the site environment
(acoustics, lighting, seating, finishing, etc.)
Task 5: Develop a functional AV scope8%8
Task 6: Design AV solutions12%12
Task 7: Sell AV solutions5%5
Task 8: Conduct vendor selection process4%4
Task 9: Provide AV solutions 8%8
Domain B: Operating AV Solutions 16%16
Task 1: Operate AV solutions6%6
Task 2: Conduct maintenance activities5%5
Task 3: Manage AV solutions/operations 5%5
Domain C: Conducting AV Management Activities11%11
Task 1: Project Manage AV projects 5%5
Task 2: Perform AV Finance and Job Costing Activities6%6
Domain D: Servicing AV Solutions12%12
Task 1: Troubleshoot AV solutions7%7
Task 2: Repair AV solutions5%5

Certification is not a guarantee for performance by certified individuals. Certified Technology Specialist™ (CTS) holders at all levels of certification have demonstrated audiovisual knowledge and/or skills.

Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education.

Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.

Join InfoComm International® on 20th November 2014 as the university day returns to London, on the prestigious HMS Belfast for a day of education and networking. This event is free to members, and there is a nominal fee to non-members.


HMS Belfast, Queens Walk, Tooley Street, London. SE1 2JH



Using the ANSI/InfoComm Audiovisual Systems Performance Verification Standard
Jason Brameld, PTS Consulting

This session will work though how you can implement the InfoComm Audiovisual Systems Performance Verification Standard with the help of the newly published guidebook. We’ll recap on the contents of the Standard, and then look at what you need to do to comply and how the free guidebook can help. We’ll look at the structure and content of the guide, and how this applies to the implementation of the Standard. This session is intended for integrators, consultants and end-users.

Big Pictures, Projection or LED
Bob Kronman, Kronman Associates

Coffee Break

Value Engineering AV Projects: What Do You Do When the AV Project Scope Exceeds the Budget? Peter Lloyd, Freelance Writer

The first step is value engineering, which is a process to reduce costs while maintaining scope, function and quality. The concept of value engineering should help inform systems design and integration strategies to the benefit of both users and suppliers. This presentation looks at the ideas behind the discipline of value engineering and how they can be applied to a changing AV market. This includes assessment of user requirement and the potential implications for intelligent design, implementation, service and project management.


Cloud Computing and Big Data. What Is It? How Does It Work? Why You Should Care.
David Snipp, Stardraw

Understand what Cloud Computing really is and how it works. Understand what Big Data is and how it is built on top of Cloud Computing. Mobile First, Touch First, Consumer First — how software is dramatically changing What about privacy and security? How does all this affect you?

The Evolution of Projection Mapping
Richard Porter and Tosin Oladipo, d3


IT Meets AV in an Audio World
Tom Griffiths, Audio-Technica

This seminar explores innovations in the audio industry that are set to impact both the current and future world of networking technology. The presenter will discuss the growth of digital audio networking and the benefits new technology holds for systems integrators and consultants looking to create simpler, more scalable installations for their clients.

Projection “Constant Brightness”
Garry Pennell, Canon

Projector brightness claims are made based on a set of pre-defined test parameters that are not represented in real life application on a regular basis, it’s our aim to show you what really happens to the ANSI lumen of projectors when put in real life applications, we will also demonstrate how by changing our thoughts to installation and projector expectations we can deliver a more powerful display at more affordable levels.

Prize giveaways will include a compact digital camera and a pair of Audio-Technica headphones!

For information or to register contact Sarah Carless, , +44 (0)1442 345100

Disclaimer: Registration and attendance at or participation in InfoComm International meetings and other activities constitutes an agreement by the registrant to InfoComm’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions or audiotapes of such events and activities. By attending this event, you will be subscribed to emails from InfoComm International. You can manage your subscriptions individually at any time in the future.

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2014 UK and Ireland Events Diary

March 3rd – 5th

AMX Sponsored London Networked AV Systems course

March 20th

London Networking Social Event

April 7th – 11th

AV Design Boot Camp London (Part 1: Design 1 and Design 2)

April 10th

CTS Study Session, London (Same location as Boot Camp)

April 29th

Leeds Networking Social Event (Evening, free to members)

May 13th

Dublin Round Table (free to members)

May 15th

London Round Table (free to members)

June 3rd

London University Day (free to members)

June 14th – 20th

Infocomm 2014 Show (Las Vegas)

July 8th – 10th

AV Design Boot Camp London (Final session, Part 3: Design 3)

July 21st – 23rd

AMX sponsored York Networked AV Systems course

Sept 21st

London Round Table (free to members)

Oct 13th – 15th

AMX sponsored London Networked AV Systems course

Oct 15th

Manchester Networking Social Event (evening)*

Nov 18th

Cardiff University Day (free to members)

Nov 20th

London University Day (free to members)

Dec 2nd – 4th

Staging and Event Management London *

Dec 4th

London Networking Social Event (evening, free to members)


* TBC, Details of these events may change


About InfoComm International

InfoComm International is the trade association representing the professional audiovisual and information communications industries worldwide.

From offices around the world, InfoComm serves its members and the industry through:

  • Education, including technical and business courses, in the classroom and online
  • Resources, such as AV standards, thought pieces and market research
  • Events, including local roundtables and international trade shows

Established in 1939, InfoComm has more than 5,000 members, including manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 80 countries.

Infocomm Membership

Want to join Infocomm International? Find out more here

ISE 2014

Integrated Systems Europe: the world’s best-attended trade show for the professional AV and electronic systems industry


RTS will be sending a team of audio visual engineers to visit ISE 2014, the world’s best attended trade show for the professional AV and electronic systems industry, to assess the latest audio visual products available and to attend educational seminars and conferences during the event.

What is ISE?

ISE has been a joint venture between InfoComm International and the Custom Electronic Design & Installation Association (CEDIA) since 2007. As well as ensuring that all proceeds from ISE are re-invested into the industry, these associations act as the cornerstone of the event’s extensive education programme, which continues to grow year-on-year.

As in the past seven years, ISE 2014 will be held at the superb Amsterdam RAI, occupying every hall of this world-leading meeting and convention venue. The show will attract professionals from every link in the systems integration value-chain, including manufacturers, distributors, dealers, contractors and consultants. ISE also draws ever-growing numbers of end customers, from fields as diverse as education, sports, corporate facilities, hospitality and live events.

The following technology sectors have their own dedicated areas on the ISE show floor:

  • Residential Solutions
  • Digital Signage
  • Unified Communications
  • Smart Building

In addition, the following technologies are widely represented by ISE exhibitors:

  • Audio and video conferencing
  • Building automation
  • Content management and distribution
  • Flat-screen displays
  • Furniture, mounts and racks
  • Home cinema and entertainment
  • Interactive displays
  • LED video-walls
  • Lighting control
  • Multimedia control systems
  • Professional audio
  • Security and life safety equipment
  • Signal management
  • Streaming media
  • Video projectors and screens

View the official 2014 PDF Floorplan 


Amsterdam RAI, Europaplein 2-22,
1078 GZ Amsterdam, The Netherlands

Show dates:

Tuesday, 4 February 2014 (09:00 – 18:00 hrs)

Wednesday, 5 February 2014 (09:00 – 18:00 hrs)

Thursday, 6 February 2014 (09:00 – 17:00 hrs)


View the official magazine of ISE 2014


Infocomm Logo

This week, Tom Ketley and Stuart Moore earned their certification from Infocomm International by passing the Certified Technology Specialist (CTS®) examination.

The Certified Technology Specialist (CTS®) credential is for audiovisual professionals who have demonstrated extensive knowledge of the technology used in audio, video and display systems, and a competence, dedication and commitment to their profession.

By achieving this credential, both RTS staff members have displayed the self-confidence, professionalism and integrity needed to succeed in the field. With agreement to a code of ethics pledging truth, accuracy and a commitment to excellence in all aspects of the profession, CTS-holders are recognized as trusted providers of services to customers of AV technology.

“As audiovisual equipment has become more sophisticated, there is increased need for professional services to assure the highest performance levels of communications technologies,” said Randal A. Lemke, Ph.D., Executive Director, InfoComm International. ” Employers in the public and private sectors can be confident that AV professionals holding the CTS credentials possess the necessary skills to implement audiovisual best practices, processes and procedures anywhere in the world.”

About Infocomm CTS certification

The International Organization for Standardization’s (ISO) United States representative, the American National Standards Institute (ANSI), has accredited InfoComm’s CTS, Certified Technology Specialist – Design (CTS®-D) Certified Technology Specialist – Installation (CTS®-I) credentials under ISO/IEC 17024.

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ISO/IEC 17024 establishes a global benchmark for the certification of personnel. ANSI accredits standards developers, certification bodies and technical advisory groups to both the ISO and the International Electrotechnical Commission (IEC). InfoComm is the only organization within the audiovisual industry to earn ANSI accreditation for its personnel certification program, setting the industry standard for competency and quality in the AV industry.

RTS CEO, Finlay Morton, said “RTS is committed to the personal development of all our staff, and the Infocomm CTS qualification demonstrates that commitment to our clients. We have now added this qualification to the career path of all our technicians”

InfoComm has also received recognition from the National Certification Commission of the United States, the only AV-related certification program.

More than 9,000 AV professionals worldwide are currently InfoComm certified.

Contact us or call us on 0844 800 6440.

Contact RTS for technical assistance


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