Sound Masking – Build a better workplace
0207 735 2020

Tag: Previous Work

CSM QT200 Sound Masking
Sound Masking is the process of adding to an environment a low level of unobtrusive background sound engineered to protect confidentiality and reduce distractions by reducing the intelligibility of speech, thus making the acoustical environment more comfortable.


Sound Masking is a critical Component of Acoustic Design

When designing an optimal acoustic environment, architects consider a variety of elements to address noise control and speech privacy. Elements added either Absorb, Block, or Cover sound, and are collectively called the ABC’s of acoustic design.


All of the ABC’s of acoustic design can be used together or individually to achieve the desired acoustic environment, but absorbing and blocking materials are costly and underused. Sound Masking, on the other hand, is a low-cost option for creating acoustical environments that both reduce noise distractions and increase speech privacy.

Open Floor Plans are the New Normal



Most workplaces today feature more open spaces and smaller, and often shared, workstations. Less sound absorptive materials are being used such as lower or non-existent partitions, hard or glass surfaces, and thinner walls and doors. This creates acoustical challenges that negatively impact workplace satisfaction, productivity and speech privacy.



Who Benefits from Sound Masking?

  • Business Owners – Protect speech privacy and increase productivity by reducing noise distractions
  • Facility Managers – Help increase worker satisfaction and reduce operating costs
  • Property Managers – Increase the value of your space
  • Employees – A more comfortable work environment with fewer distractions
  • Architects – Improve the acoustical environment of new or retrofitted spaces
  • General Consultants – Create a collaborative work environment without sacrificing acoustics
  • Contractors – Improve speech privacy and lessen the level of distraction without adding further absorptive and blocking materials

Where can Sound Masking be used?

  • Corporate – Open Offices, Private Offices and Conference Rooms
  • Healthcare – Hospitals, Private Clinics and Pharmacies
  • Technology – Engineering Labs,Co-share Spaces and Huddle Rooms
  • Financial Services – Retail Banks, Call Centres and Board Rooms
  • Education – Libraries, Research Labs and Testing Centres
  • Government and Law – Secured facilities, Courtrooms and Law Offices
  • Hospitality – Hotel Rooms, Reception Areas and Spas
  • Venues – Airport Lounges, Houses of Worship and Conference Centres


The QT Sound Masking Product Range

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QT 100

The Qt® 100 is ideal for single zone spaces of up to 12,000 square feet (1,115 m2). The Qt 100 is easily controlled from the module’s front panel or Bluetooth connected iOS device, making volume adjustments quick and easy.

Download the QT 100 Technical Sheet

QT 300

The Qt® 300 is ideal for medium multi-zone spaces of up to 36,000 square feet (3,345 m2). The Qt 300’s system settings can be controlled via the easy-interface front panel or via any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 300 Technical Sheet

QT 600

The Qt® 600 is ideal for large multi-zone spaces of up to 72,000 square feet (6,689 m2). System settings can be easily accessed and controlled via or from any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 600 Technical Sheet

QT Conference Room Edition

The Qt® Conference Room system is designed specifically for conference rooms, meeting rooms, and board rooms. This all-in-one solution includes a control module, privacy signs, and emitters. It is ideal for protecting speech privacy with spot treatment.

Download the QT Conference Room Technical Sheet

QT Command Centre

The Qt Command Centre gives customers even more control of their direct-field sound masking systems. Customers can now manage multiple networked Qt Pro sound masking systems from a single user friendly software application.

Download the QT Command Centre Technical Sheet

QT Emitters

Qt® emitters are the backbone of the QtPro™ Sound Masking System. Qt emitters are wide dispersion direct field speakers with 1.25” (3.17 cm) drivers and are smaller than a coffee mug, making them the smallest available. These emitters deliver four uncorrelated audio channels, which provide uniform, unobtrusive sound masking.

Download the QT Emitter Technical Sheet

Get Solid Advice About Sound Masking Today By Contacting RTS Online Or Call 0844 800 6440 To Speak To A RTS AV Engineer To Arrange A Sound Masking Demo.

Ask Us About Sound Masking

RTS have recently installed a videowall for a public sector client in central London using the EYEVIS product range of videowall controllers and processors over HDBaseT

RTS were engaged by an existing public sector client to assist with the design and installation of a new videowall as part of an existing building upgrade to modernise a control room within the customer building.


Video Wall Example


RTS distributed multiple HD CCTV images, IPTV and local video using a dedicated EYEVIS Netpix videowall Processor. The EYEVIS Netpix allows for exceptional customisation of video display arrangements when using the custom API in conjunction with an AMX Control processor. Video from the EYEVIS Netpix was distributed to a 3×2, ultra-narrow bezel display array, using Extron HDBaseT extenders.

The audio from IPTV and local sources was processed via an Extron audio DSP outputting program sound using K-ARRAY integration speakers, either side of the video wall.

RTS worked alongside other trades to complete the project within the allocated timescales and to budget. The finished result was ” a real show stopper” and the client training was minimised as the system was intuitive enough with the system integrating with a user friendly AMX touch-panel design.

Contact RTS or call us on 0844 800 6440.

Talk to RTS about your video wall requirements 




TeleEye has been at the cutting-edge of signal processing and video surveillance for over 15 years, researching, designing and developing a host of video surveillance solutions for the security market.

With a product range encompassing diverse security technologies including HD Video Recording Servers, HD IP network cameras, video recording servers, analog cameras and video management solutions, TeleEye fully integrates its products to be managed and monitored remotely over network connections.

About TeleEye

Based in Hong Kong, and with a number of worldwide offices, TeleEye’s high quality remote monitoring systems have been used for a multitude of different applications in a range of industries including retail management, banking security, property management, logistics management, construction site security and more.

TeleEye makes use of telecommunication media to allow users to visually monitor and manage their remote business anywhere, anytime. Its award-winning video recording servers and software are available for broadband Internet, LAN & mobile network applications.

Expertise in video surveillance solutions

RTS are experienced in supplying video feeds to many high profile cases and have been responsible for designing, building and installing audio visual equipment for courtrooms and court annexes. These temporary arrangements require an expertise in secure networking and data transfer, and in some cases, the annexes do not even have to be located close to the courtroom. RTS utilise a range of video surveillance solutions to show court proceedings to press overspill rooms.

Talk to RTS about TeleEye video surveillance solutions.
Contact us or call us on 0844 800 6440.

Ask about TeleEye video surveillance solutions


RTS | Call us on 0844 800 6440

RTS have been responsible for the audiovisual equipment supply, installation, operation and technical support for many events over the years. Here’s a small selection of photos from the RTS photo archive. Click to view the archive.

Experience matters

RTS is experienced in supplying technical support for installations, conferences, events, court trials and public inquiries since 1996 with a dedicated team of highly trained audiovisual engineers who can make it happen.

Find out why RTS is the “Rock Solid” audiovisual company for you.

Contact us or call us on 0844 800 6440.

Talk to us about your audiovisual needs



RTS have a proven track record in delivering audio visual services and support to inquests and public inquiries as far back as 2004 with the Hutton Inquiry. RTS were approached to duplicate the services for the Inquest into the Death of Princess Diana and Dodi al Fayed.

A team of engineers liaised closely with the Inquiry team and installed both the hardware and the infrastructure to support live video and audio from court 73 down to the press annexe at the RCJ, Royal Courts of Justice, allowing press and public to watch in real-time the events from the inquiry room. A bank of 50 inch plasma screens allowed video and electronic evidence as well as a live transcription feed to be viewed from the media annexe.

RTS engineers operated the equipment from an onsite control room, allowing remote control of live cameras as well as operating video conferencing equipment allowing witnesses to give evidence from around the world.

Call RTS on 0844 800 6440 or contact us online.

Contact RTS

The Leveson inquiry into the ‘culture, practices and ethics of the press’ heard from 650 witnesses who testified in person or in writing, generating 6,000 pages of evidence in more than eight months of hearings.

With their history of successfully installing and operating AV equipment for numerous high profile inquiries, RTS were approached to design, install and operate an audiovisual system for the Leveson Inquiry.

The Leveson Inquiry © BSKYB, BBC, ITN

The inquiry was set up in court 73 of the Royal Courts of Justice in London, with a press and public annexe in a temporary structure located in an outside courtyard.

RTS were asked to design:

  • An audiovisual system with full video conferencing capability for the main hearing room
  • Endpoint facilities for both UK and overseas witness video conferencing links
  • Audio and video feed to the press and public overspill annexe
  • High definition video link for national and international broadcast
  • Live web-stream with on-demand content for the inquiry website
  • Witness identity protection (special measures)

RTS engineers installed and operated networked HD PTZ cameras and microphones, and provided a mixed audio and High Definition SDI video feed to the world’s media for broadcast.

The RTS CDN (Content Delivery Network), served over 2 million video requests for live streams and pre-recorded videos of previous hearings totalling almost 216 TB of data transferred for the duration of the inquiry.

Contact us for technical assistance with a public inquiry or trial.
Send a message online or call us on 0844 800 6440.

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