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Case Study: Lord’s Cricket Ground IPTV
0207 735 2020

Tag: Installations

Lord’s Ground, located in north west London, is recognised worldwide as the “Home of Cricket”. Owned by Marylebone Cricket Club (MCC), Lord’s is also home to Middlesex County Cricket Club, the England and Wales Cricket Board and the European Cricket Council, as well as one of the world’s oldest sporting museums.

The Challenge

In 2013, MCC unveiled a masterplan to redevelop Lord’s to maintain its position as the most prestigious ground in the world at which to watch and play cricket. As part of the phased development, the existing Warner Stand was demolished at the end of the 2015 season and a new £25 million state-of-the-art stand was opened by HRH The Duke of Edinburgh in May 2017.

With a capacity of 2,656, the striking new stand has been designed to deliver an enhanced spectator experience for MCC Members and their guests, and includes a significant upgrade to catering and entertainment facilities which will be in use throughout the year.

The Solution

As part of the upgrade, Lord’s selected a complete, end-to-end Exterity IP video and digital signage solution to deliver high-quality live TV and digital signage throughout the Warner Stand, including bar and catering areas and match control facility. The solution was deployed by leading systems integrator RTS, working closely with the Technology Department at Lord’s.

Stuart Moore, Managing Director at RTS, said: “The customer wanted to ensure they were HDCP (High-bandwidth Digital Content Protection) compliant and Exterity represented the obvious choice with its integrated, end-to-end HDCP solutions. Flexible and scalable, the Exterity IPTV system can also easily be expanded to the other stands as the ground redevelopment progresses. The team at Lord’s pre-configured the network for IPTV in advance of installation so everything was very straightforward.”

“One of the main reasons we chose Exterity was that we could get the entire solution from a single vendor. Exterity products are plug-and-play, easy to install, incredibly robust and centrally managed through a single panel of glass. I have also been very impressed by the level of service and support I have received from both RTS and Exterity and look forward to a ground-wide IPTV expansion in the future.”

Mike MacDonald, Technical Operations Manager at MCC

The Result

Exterity AvediaStream HDCP Encoders securely deliver content-protected live Sky and BT Sports channels – which, of course, include live cricket matches – to screens around the Warner Stand, J.P. Morgan Media Centre and new scorers’ box, ensuring viewers never miss a second of the action.

Lord’s also records non-televised county cricket matches: live camera feeds are fed into an existing RF system which are in turn captured by an Exterity AvediaStream TVgateway and streamed as channels over the IP network. The single TVgateway blade also delivers all UK Freeview channels.

Exterity ArtioSign digital signage solution – which is integrated into every Exterity AvediaServer and AvediaPlayer Media Player – is used in the bar, catering areas and the lobby to display drink menus and pricing, sponsor adverts and to promote Lord’s Shop and cricket store merchandise on match days. ArtioSign is also used to create personalised, branded signage screens for meetings and conferences held on non-match days.

“We are delighted that our IP video and digital signage solution is helping to create an immersive fan experience at a world-class sporting institution such as Lord’s. Being equipped with the latest content protection solutions also ensures that they can meet the content industry’s stringent security requirements, something that will only increase in importance as the quality of video continues to improve.”

Colin Farquhar, Exterity CEO

Get The Expert Advice You Need

RTS is an Exterity IPTV Streamforce Platinum Partner and has installed IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties and HM Government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range. Our installation and support engineers have completed Exterity advanced training at the Exterity headquarters at Dalgety Bay, Fife.

RTS always available with advice to help determine if IPTV is right for you.

Exterity IPTV StreamForce Platinum Partner Logo

Contact RTS today for more information on Exterity IPTV solutions.

Contact RTS or call us on 0207 735 2020.

Talk to RTS about your IPTV requirements or arrange a demo

QT300 Controller ModuleRTS has recently completed a Sound Masking installation for a corporate client in central London incorporating 3 zones and 122 emitters.

RTS installed a Cambridge Sound Management QT300 control module, capable of multi zone installations up to 36,000 square feet. The QT300 was connected to 122 individual emitters across 3 independent zones.

This system is capable of covering up to 3 diverse areas in buildings needing improved speech privacy. Configuration of the system was through the QT300 web browser interface or the front panel which can be locked out to avoid unauthorised tampering.

Why Sound Masking?

Sound Masking is the process of adding to an environment a low level of unobtrusive background sound engineered to protect confidentiality and reduce distractions by reducing the intelligibility of speech, thus making the acoustical environment more comfortable.

Most workplaces today feature more open spaces and smaller, and often shared, workstations. Less sound absorptive materials are being used such as lower or non-existent partitions, hard or glass surfaces, and thinner walls and doors. This creates acoustical challenges that negatively impact workplace satisfaction, productivity and speech privacy.

RTS engineers are available to discuss, design and install the product range from Cambridge Sound Management.

Read our Sound Masking Case Study

 

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Digital signage is a natural enhancement to an IP video system and ArtioSign, Exterity’s integrated solution makes it easy for any organisation to create and deliver impactful signage screens.

ArtioSign

ArtioSign, Exterity’s set-top box solution, makes it easy for any organization to create and deliver digital signage screens. Designed for organizations that want to install multiple displays to enhance employee or customer experience, our system offers users a feature-rich, fully configurable digital signage application.

By integrating ArtioSign digital signage with an Exterity enterprise IP video system, you can combine TV and video with live news updates and messages to strengthen your overall communications strategy.

Use ArtioSign, Exterity’s Digital Signage solution to:

  • Communicate live news, video and tailored information simultaneously within signage screens
  • Reinforce corporate communications with branded, engaging messaging
  • Turn any connected display into a digital signage delivery point, from a stand-alone PC connected to a single flat screen monitor or an interconnected network of screens
  • Modify each screen or portion of the screen by time of day and by geographic and demographic factors
  • Create and edit screen designs and layouts at any time

Manage multiple branded messages from multiple locations

ArtioSign is a flexible digital signage system that allows for multi-user access, so you can assign editing control of specific screen areas to different teams. A graphical user interface enables non-IT staff to create visually engaging messages that are consistent with your organization’s branding. Signage screens can also be managed, configured and controlled from a central point, ensuring the correct content is being delivered to the right audience.

Download the ArtioSign brochure to see how ArtioSign is used across a wide range of industries.

Create

 

  • ArtioSign Create graphical screen editor on AvediaServer enables creation of uniquely branded signage, tailored signage, with drag-and-drop ease
  • Easily build your signage screens using elements such as video, text, graphics and RSS feeds
  • Create your own signage designs or choose from a selection of templates to get you started

Manage

  • The ArtioSign Control app on AvediaServer lets you review and manage individual and groups of ScreenLists
  • Update Signage on the move – change what is being displayed on screen using an Apple of Android tablet
  • Create groups of displays and quickly assign ScreenLists  to individual or groups of devices, with drag-and-drop simplicity
  • Schedule a variety of content to be displayed at different times of the day, week or month to target your message to the right audience at the right time

Display

  • ArtioSign display enables you to turn any connected display into a digital signage delivery point. Publish content to a single end point or a network of screens
  • Every AvediaPlayer receiver comes with ArtioSign built in as standard: gain instant access to the digital signage functionality with simple license-based activation
  • Low power consumption and Power over Ethernet support makes ArtioSign an economical choice for digital signage compared to a traditional PC-based system.
  • Maximise revenues by incorporating advertising into signage and display in targeted locations at optimal times
  • Communicate important or urgent messages quickly to a wide audience by overriding the displayed signage

 

Sound Masking Logo

 

Sound Masking is the addition of an unobtrusive background sound, similar to airflow, to reduce the intelligibility of human speech and to reduce distractions. The resulting environment leads to greater productivity and increased privacy and comfort.

Corporate offices feature a variety of workspaces that require their own unique solutions for improving worker comfort, productivity, and speech privacy. Modern open offices contain far more reflective materials, such as glass and wood, than ever before. Then, combine those factors with more benching and less private offices. While these changes have made workplaces more aesthetically pleasing and collaborative, it has also affected the acoustics.Sound Masking in corporate settings, such as the ones described above, help improve the acoustic environment. This enables employees to feel more comfortable and less distracted at work.

RTS was approached to design and install a multi zone sound masking solution as part of an office refurbishment in central London. The space was a combination of open planned office spaces, communal hallways and private meeting rooms.

RTS installed a Cambridge Sound Management QT300 control module, capable of multi zone installations up to 36,000 square feet. The QT300 was connected to 122 individual sound masking emitters across 3 independent zones. This system is capable of covering up to 3 diverse areas in buildings needing improved speech privacy. Configuration of the system was through the QT300 web browser interface or the front panel which can be locked out to avoid unauthorised tampering.

QT300 Controller Module

Qt emitters are wide dispersion direct field speakers with 1.25” (3.17 cm) drivers and are smaller than a coffee mug. All Qt emitters come in the adjustable format. These emitters deliver four uncorrelated audio channels, which provide uniform, unobtrusive sound masking. This feature, along with plug and play installation and easy configuration capability, make Qt® systems the most intelligently engineered and most effective sound masking systems on the market today.

RTS installation engineers worked alongside various tradespeople to ensure that the sound masking installation was delivered on schedule and to budget.

 

CSM QT200 Sound Masking
Sound Masking is the process of adding to an environment a low level of unobtrusive background sound engineered to protect confidentiality and reduce distractions by reducing the intelligibility of speech, thus making the acoustical environment more comfortable.

 

Sound Masking is a critical Component of Acoustic Design

When designing an optimal acoustic environment, architects consider a variety of elements to address noise control and speech privacy. Elements added either Absorb, Block, or Cover sound, and are collectively called the ABC’s of acoustic design.

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All of the ABC’s of acoustic design can be used together or individually to achieve the desired acoustic environment, but absorbing and blocking materials are costly and underused. Sound Masking, on the other hand, is a low-cost option for creating acoustical environments that both reduce noise distractions and increase speech privacy.

Open Floor Plans are the New Normal

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Most workplaces today feature more open spaces and smaller, and often shared, workstations. Less sound absorptive materials are being used such as lower or non-existent partitions, hard or glass surfaces, and thinner walls and doors. This creates acoustical challenges that negatively impact workplace satisfaction, productivity and speech privacy.

 

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Who Benefits from Sound Masking?

  • Business Owners – Protect speech privacy and increase productivity by reducing noise distractions
  • Facility Managers – Help increase worker satisfaction and reduce operating costs
  • Property Managers – Increase the value of your space
  • Employees – A more comfortable work environment with fewer distractions
  • Architects – Improve the acoustical environment of new or retrofitted spaces
  • General Consultants – Create a collaborative work environment without sacrificing acoustics
  • Contractors – Improve speech privacy and lessen the level of distraction without adding further absorptive and blocking materials

Where can Sound Masking be used?

  • Corporate – Open Offices, Private Offices and Conference Rooms
  • Healthcare – Hospitals, Private Clinics and Pharmacies
  • Technology – Engineering Labs,Co-share Spaces and Huddle Rooms
  • Financial Services – Retail Banks, Call Centres and Board Rooms
  • Education – Libraries, Research Labs and Testing Centres
  • Government and Law – Secured facilities, Courtrooms and Law Offices
  • Hospitality – Hotel Rooms, Reception Areas and Spas
  • Venues – Airport Lounges, Houses of Worship and Conference Centres

 

The QT Sound Masking Product Range

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QT 100

The Qt® 100 is ideal for single zone spaces of up to 12,000 square feet (1,115 m2). The Qt 100 is easily controlled from the module’s front panel or Bluetooth connected iOS device, making volume adjustments quick and easy.

Download the QT 100 Technical Sheet

QT 300

The Qt® 300 is ideal for medium multi-zone spaces of up to 36,000 square feet (3,345 m2). The Qt 300’s system settings can be controlled via the easy-interface front panel or via any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 300 Technical Sheet

QT 600

The Qt® 600 is ideal for large multi-zone spaces of up to 72,000 square feet (6,689 m2). System settings can be easily accessed and controlled via or from any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 600 Technical Sheet

QT Conference Room Edition

The Qt® Conference Room system is designed specifically for conference rooms, meeting rooms, and board rooms. This all-in-one solution includes a control module, privacy signs, and emitters. It is ideal for protecting speech privacy with spot treatment.

Download the QT Conference Room Technical Sheet

QT Command Centre

The Qt Command Centre gives customers even more control of their direct-field sound masking systems. Customers can now manage multiple networked Qt Pro sound masking systems from a single user friendly software application.

Download the QT Command Centre Technical Sheet

QT Emitters

Qt® emitters are the backbone of the QtPro™ Sound Masking System. Qt emitters are wide dispersion direct field speakers with 1.25” (3.17 cm) drivers and are smaller than a coffee mug, making them the smallest available. These emitters deliver four uncorrelated audio channels, which provide uniform, unobtrusive sound masking.

Download the QT Emitter Technical Sheet

Get Solid Advice About Sound Masking Today By Contacting RTS Online Or Call 0844 800 6440 To Speak To A RTS AV Engineer To Arrange A Sound Masking Demo.

Ask Us About Sound Masking

RTS has recently installed a digital signage solution into a UK Premiership football club. The signage solution from BrightSign has been rolled out into key areas displaying customised content designed for the football club by RTS.

The BrightSign digital signage can be scheduled and controlled via a web browser allowing the content to be updated and refreshed quickly and easily through prepared templates without having any knowledge of content creation or programming.

Customers have the ability to push content out to the players themselves through easy to use software or have content pushed from a centralised portal.

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XD232 Networked Interactive Player

Overview:

BrightSign XD232 is updated with state-of-the-art technology including PoE+ and an advanced video decoding engine with superior scaling technology capable of decoding two 1080p60 videos simultaneously, while delivering accelerated JPEG decompression with instant image display. Users will enjoy lightning fast HTML5 performance, as well as UDP network control for video wall synchronization, mobile device interactivity and messaging between BrightSign and third-party devices.

Features:

  • Powerful video engine capable of decoding two 1080@60p videos simultaneously
  • Power over Ethernet (PoE+) to power your XD player
  • Sharp 4K upscaling of 1080p content
  • Simultaneous playback from local, networked and streaming content sources
  • Accelerated JPEG decompression for instant image display
  • Abundant content support – Full HD videos, images, audio, HTML5, streaming content, 3D content, Live Text and media feeds
  • Interactivity including GPIO and IR ports for buttons, motion sensors and more.
  • UDP controls supported via the Ethernet port for video wall synchronization, mobile device interactivity and messaging between BrightSign and third-party devices.
  • BrightWall support for video walls including mixed screen orientations and unusual display shapes
  • Supports IP streaming of Full HD video, MJPEG and audio streams and even serves video streams from local storage
  • BrightSign App compatible for user variable updates and UDP command interactivity
  • Built-in networking to update and manage your signage remotely
  • Remote snapshot to view an image of your signage playback via BrightSign App or BrightSign Network
  • Effortless presentation creation with included BrightAuthor software
  • Internal micro SD card slot for secure content storage and playback
  • Locking power connector ensures accidents don’t happen
  • Low power consumption keeps operating costs down
  • Highly reliable solid-state platform and a slim OS – no PC down time

Find out more information about digital signage solutions from RTS.

Contact RTS or call us on 0844 800 6440.

Talk to RTS about a tailored digital signage solution 

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RTS have recently installed a videowall for a public sector client in central London using the EYEVIS product range of videowall controllers and processors over HDBaseT

RTS were engaged by an existing public sector client to assist with the design and installation of a new videowall as part of an existing building upgrade to modernise a control room within the customer building.

 

Video Wall Example

 

RTS distributed multiple HD CCTV images, IPTV and local video using a dedicated EYEVIS Netpix videowall Processor. The EYEVIS Netpix allows for exceptional customisation of video display arrangements when using the custom API in conjunction with an AMX Control processor. Video from the EYEVIS Netpix was distributed to a 3×2, ultra-narrow bezel display array, using Extron HDBaseT extenders.

The audio from IPTV and local sources was processed via an Extron audio DSP outputting program sound using K-ARRAY integration speakers, either side of the video wall.

RTS worked alongside other trades to complete the project within the allocated timescales and to budget. The finished result was ” a real show stopper” and the client training was minimised as the system was intuitive enough with the system integrating with a user friendly AMX touch-panel design.

Contact RTS or call us on 0844 800 6440.

Talk to RTS about your video wall requirements 

 

 

AV Maintenance and Support
Tailored AV maintenance and support contracts offered by RTS ensure customer peace of mind through long-term protection of investment. RTS have the experience and knowledge to provide the right level of support, on budget and on time.

AV Maintenance and Support

RTS understand that maintaining audio visual equipment is vitally important to achieving long term effective reliability and performance to minimise disruption and inconvenience of faults and technical issues of mission critical AV installations.

Our engineers can respond rapidly across the UK to assist with the support and maintenance of audiovisual systems and equipment. We offer a range of services and support to protect client investment of audiovisual systems and hardware including;

  • Online Technical Support
  • Telephone Technical Helpdesk
  • Onsite callouts
  • Preventative AV maintenance visits
  • Ad-hoc AV health checks
  • Loan AV equipment
  • Bespoke AV maintenance agreements
  • Out of hours and weekend support
  • Client Training

RTS hold a comprehensive inventory of equipment to back up AV maintenance and support agreements, and to ensure minimal disruption to clients should there be any hardware issues.

All our service level agreements (SLAs) represent flexible, tailored preventative maintenance and technical support that’s designed to keep your audio visual equipment running for longer and within budget.

As a certified member of Infocomm International, the association representing the commercial audiovisual industry worldwide. RTS audiovisual engineers benefit from the latest E-learning, classroom and manufacturer led education and training programmes promoting best practice in the delivery of technical support.

Our continued competency is enhanced through ongoing renewal requirements and adherence to the Infocomm Standards of Excellence in the delivery of audiovisual installation and AV maintenance and support.

In good hands for AV maintenance and support

When choosing an AV systems integrator to support your audiovisual equipment, you want to know that you can rely on the whole team. All the staff at RTS, including our non-technical staff, have Government approved security clearances. While you may not require this level of security commitment, it is helpful to know that when you call on RTS, we will safeguard your details with the utmost precaution.

Contact RTS for tailored AV maintenance and support options.

Ask RTS about AV maintenance and support options

Managed Video Services

 

Every video capable device requires a way to be able to talk to other devices. Video conferencing managed services are the enabler that allows your device to connect to other devices.

The RTS solution differs from the traditional in-house solutions which require high starting costs and require expensive specialist staff to maintain.

RTS Video Conferencing Managed Services are cloud based, meaning we take all the technical headaches, leaving you with exceptional business quality video at an affordable price.

Why video conferencing?

Because video conferencing allows you to communicate face to face, securely, in high definition, wherever you are, making your company agile, mobile, collaborative and productive.

Build closer relationships

More face to face contact is a means of building closer business and consumer relationships. Using video is the best approach to improve communications both inside and outside your organisation.

Boost profitability & teamwork

With collaborative video communications, things simply happen faster, reducing time to market and maximising every meeting. The internal benefits of video conferencing enhance performance and competitiveness and allow companies to adapt quickly to change.

Improve that work and life balance

The flexibility to work from home, remotely, or on the move means greater wellbeing and a happier, more productive workforce. In turn, improving your ability to retain and attract new generations of workers who are used to collaborative technologies.

Drive business growth

Using video minimises the need for local and international travel, saving both time and money, whilst also reducing your carbon footprint. Our services are offered at market beating rates, delivering an immediate and measurable return on investment.

 

What do RTS offer for Video Conferencing Managed Services?

Multi-seat Secure Meeting Rooms

Whether you need to attend a monthly meeting, or want an impromptu discussion with a client – our virtual meeting rooms are there at the click of a button. A concierge service can be provided at your request.

Interoperability

With our video conferencing managed services we can connect you to anyone, inside or outside of your business, as long as they are using a standards based video device (that’s almost all of them by the way).

Unlimited Usage

We believe you shouldn’t be punished for the amount of times you use video. All of our packages are unlimited, meaning one predictable monthly cost with no hidden charges.

On-demand

Your day is busy enough without having to worry about whether your video service is booked or not. One of the most important aspects of communicating is the spontaneous nature of it. That’s why RTS don’t require you to book you calls – just click and go.

Support

RTS won’t just leave you on your own with your new video service. RTS have got your back and we provide 1st, 2nd and 3rd line support.

Real-time Activity Reporting

We monitor the quality and quantity of video calls through our network in real-time, helping you get the most from your video investments, and helping us ensure you enjoy constant high definition video quality. If there are any unexpected call quality problems, we’ll know straight away, and we’ll work with you to resolve any issues, delivering the highest standard of customer support possible.

Document Sharing

The ability to share documents on screen is a must have for effective collaboration. This service comes as standard in all packages.

HD Quality  24 – 7

Your business might have the highest quality video equipment, but without the proper means to connect your device, you will be stuck with a less than perfect solution. The RTS service grants you High Definition quality calls available to whenever you need them.

Managed Services Data Sheets

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Datasheet Services

 

Azule Logo

RTS now offer AV equipment leasing options through our partner Azule Finance who are experts in providing leasing solutions to the audio visual, lighting, sound and broadcast industries.

The team at Azule boast many years of experience and are the authorised finance partners for Sony, JVC, d&b Audiotechnik, Martin Professional and Canon. Azule provide bespoke finance packages catering for a range of clientele.

Why AV equipment leasing?

Making the right choice is crucial – but fraught with complexity, especially as technology changes so fast. If you are also faced with budgetary restraints, and public scrutiny, the process can be even harder.

Azule arrange finance for all the elements you need, including intangibles such as consultancy, training, maintenance and service agreements, and software as well as hardware.

Benefits of AV equipment leasing

  • No capital outlay – keep your working capital within the business
  • Ease of budgeting – fixed monthly payments
  • Maximise your tax allowances – lease rentals can be fully offset against corporation tax
  • Protect against technology obsolescence
  • Another line of credit – does not compromise existing credit facilities
  • Total solution funding – fund hardware, software and services under one agreement
Contact us or call us on 0844 800 6440.

Speak to RTS about AV equipment leasing

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