Sound Masking – Build a better workplace
0207 735 2020

Tag: audiovisual systems integration

CSM QT200 Sound Masking
Sound Masking is the process of adding to an environment a low level of unobtrusive background sound engineered to protect confidentiality and reduce distractions by reducing the intelligibility of speech, thus making the acoustical environment more comfortable.


Sound Masking is a critical Component of Acoustic Design

When designing an optimal acoustic environment, architects consider a variety of elements to address noise control and speech privacy. Elements added either Absorb, Block, or Cover sound, and are collectively called the ABC’s of acoustic design.


All of the ABC’s of acoustic design can be used together or individually to achieve the desired acoustic environment, but absorbing and blocking materials are costly and underused. Sound Masking, on the other hand, is a low-cost option for creating acoustical environments that both reduce noise distractions and increase speech privacy.

Open Floor Plans are the New Normal



Most workplaces today feature more open spaces and smaller, and often shared, workstations. Less sound absorptive materials are being used such as lower or non-existent partitions, hard or glass surfaces, and thinner walls and doors. This creates acoustical challenges that negatively impact workplace satisfaction, productivity and speech privacy.



Who Benefits from Sound Masking?

  • Business Owners – Protect speech privacy and increase productivity by reducing noise distractions
  • Facility Managers – Help increase worker satisfaction and reduce operating costs
  • Property Managers – Increase the value of your space
  • Employees – A more comfortable work environment with fewer distractions
  • Architects – Improve the acoustical environment of new or retrofitted spaces
  • General Consultants – Create a collaborative work environment without sacrificing acoustics
  • Contractors – Improve speech privacy and lessen the level of distraction without adding further absorptive and blocking materials

Where can Sound Masking be used?

  • Corporate – Open Offices, Private Offices and Conference Rooms
  • Healthcare – Hospitals, Private Clinics and Pharmacies
  • Technology – Engineering Labs,Co-share Spaces and Huddle Rooms
  • Financial Services – Retail Banks, Call Centres and Board Rooms
  • Education – Libraries, Research Labs and Testing Centres
  • Government and Law – Secured facilities, Courtrooms and Law Offices
  • Hospitality – Hotel Rooms, Reception Areas and Spas
  • Venues – Airport Lounges, Houses of Worship and Conference Centres


The QT Sound Masking Product Range

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QT 100

The Qt® 100 is ideal for single zone spaces of up to 12,000 square feet (1,115 m2). The Qt 100 is easily controlled from the module’s front panel or Bluetooth connected iOS device, making volume adjustments quick and easy.

Download the QT 100 Technical Sheet

QT 300

The Qt® 300 is ideal for medium multi-zone spaces of up to 36,000 square feet (3,345 m2). The Qt 300’s system settings can be controlled via the easy-interface front panel or via any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 300 Technical Sheet

QT 600

The Qt® 600 is ideal for large multi-zone spaces of up to 72,000 square feet (6,689 m2). System settings can be easily accessed and controlled via or from any PC, Mac or tablet device using the intuitive Qt™ Monitoring and Control Software.

Download the QT 600 Technical Sheet

QT Conference Room Edition

The Qt® Conference Room system is designed specifically for conference rooms, meeting rooms, and board rooms. This all-in-one solution includes a control module, privacy signs, and emitters. It is ideal for protecting speech privacy with spot treatment.

Download the QT Conference Room Technical Sheet

QT Command Centre

The Qt Command Centre gives customers even more control of their direct-field sound masking systems. Customers can now manage multiple networked Qt Pro sound masking systems from a single user friendly software application.

Download the QT Command Centre Technical Sheet

QT Emitters

Qt® emitters are the backbone of the QtPro™ Sound Masking System. Qt emitters are wide dispersion direct field speakers with 1.25” (3.17 cm) drivers and are smaller than a coffee mug, making them the smallest available. These emitters deliver four uncorrelated audio channels, which provide uniform, unobtrusive sound masking.

Download the QT Emitter Technical Sheet

Get Solid Advice About Sound Masking Today By Contacting RTS Online Or Call 0844 800 6440 To Speak To A RTS AV Engineer To Arrange A Sound Masking Demo.

Ask Us About Sound Masking

RTS has recently installed a digital signage solution into a UK Premiership football club. The signage solution from BrightSign has been rolled out into key areas displaying customised content designed for the football club by RTS.

The BrightSign digital signage can be scheduled and controlled via a web browser allowing the content to be updated and refreshed quickly and easily through prepared templates without having any knowledge of content creation or programming.

Customers have the ability to push content out to the players themselves through easy to use software or have content pushed from a centralised portal.


XD232 Networked Interactive Player


BrightSign XD232 is updated with state-of-the-art technology including PoE+ and an advanced video decoding engine with superior scaling technology capable of decoding two 1080p60 videos simultaneously, while delivering accelerated JPEG decompression with instant image display. Users will enjoy lightning fast HTML5 performance, as well as UDP network control for video wall synchronization, mobile device interactivity and messaging between BrightSign and third-party devices.


  • Powerful video engine capable of decoding two 1080@60p videos simultaneously
  • Power over Ethernet (PoE+) to power your XD player
  • Sharp 4K upscaling of 1080p content
  • Simultaneous playback from local, networked and streaming content sources
  • Accelerated JPEG decompression for instant image display
  • Abundant content support – Full HD videos, images, audio, HTML5, streaming content, 3D content, Live Text and media feeds
  • Interactivity including GPIO and IR ports for buttons, motion sensors and more.
  • UDP controls supported via the Ethernet port for video wall synchronization, mobile device interactivity and messaging between BrightSign and third-party devices.
  • BrightWall support for video walls including mixed screen orientations and unusual display shapes
  • Supports IP streaming of Full HD video, MJPEG and audio streams and even serves video streams from local storage
  • BrightSign App compatible for user variable updates and UDP command interactivity
  • Built-in networking to update and manage your signage remotely
  • Remote snapshot to view an image of your signage playback via BrightSign App or BrightSign Network
  • Effortless presentation creation with included BrightAuthor software
  • Internal micro SD card slot for secure content storage and playback
  • Locking power connector ensures accidents don’t happen
  • Low power consumption keeps operating costs down
  • Highly reliable solid-state platform and a slim OS – no PC down time

Find out more information about digital signage solutions from RTS.

Contact RTS or call us on 0844 800 6440.

Talk to RTS about a tailored digital signage solution 

RTS have recently installed a videowall for a public sector client in central London using the EYEVIS product range of videowall controllers and processors over HDBaseT

RTS were engaged by an existing public sector client to assist with the design and installation of a new videowall as part of an existing building upgrade to modernise a control room within the customer building.


Video Wall Example


RTS distributed multiple HD CCTV images, IPTV and local video using a dedicated EYEVIS Netpix videowall Processor. The EYEVIS Netpix allows for exceptional customisation of video display arrangements when using the custom API in conjunction with an AMX Control processor. Video from the EYEVIS Netpix was distributed to a 3×2, ultra-narrow bezel display array, using Extron HDBaseT extenders.

The audio from IPTV and local sources was processed via an Extron audio DSP outputting program sound using K-ARRAY integration speakers, either side of the video wall.

RTS worked alongside other trades to complete the project within the allocated timescales and to budget. The finished result was ” a real show stopper” and the client training was minimised as the system was intuitive enough with the system integrating with a user friendly AMX touch-panel design.

Contact RTS or call us on 0844 800 6440.

Talk to RTS about your video wall requirements 



Digital Signage

Digital signage brings the opportunity to deliver information and advertising in a dynamic multimedia format. It’s eye-catching, engaging and offers superior return on investment when compared to traditional printed signs.


The retail sector is by far the biggest single vertical market for digital signage. Retailers use digital signage for sales, marketing and branding purposes. Dynamic images for advertising are far more attractive than paper posters and offer greater flexibility for a given space. With digital signage, it is possible to show a broad range of different adverts on the same display while managing and monitoring content remotely. Many retailers already employ digital signage solutions on a global basis because it is quick, efficient and affordable.

Public Display

Post offices, doctor’s surgeries and hospitals are just a few public places that are often visited by a large number of people. Digital signage is an infotainment technology and customers can be informed about important facts or they can entertained whilst they wait to be served.

Corporate Communication

Digital signage is an excellent tool for communication. In the workplace, it is used to inform and educate staff on health and safety, upcoming events and messages from management. For visitors it enforces an organisation’s brand identity, entertains visitors in reception and shows the way to meeting rooms.

Public Transport

Railway and bus stations are visited by large numbers of people every day and digital signage can keep passengers updated before, during and after their journey. Instead of a single inconspicuous paper poster with just one message, digital signage can be used to show numerous messages on multiple displays. Pictures, text and videos – anything is possible to help make information clear and visible. And using a combination of indoor and outdoor displays, will help the message reach its intended audience regardless of the location.


A bank is an institution that offers a broad range of products and services. As a result, it can be a challenge to keep customers informed about the various banking products and services. Digital media is the ideal solution to show the latest information as quickly as possible.


Airports are crowded and hectic places where people constantly arrive and depart. Airport solutions are the perfect medium to provide passengers with real time travel information and guidance. Signage in airports is one of the oldest and best known applications for digital media. It shows passengers a mixture of sales promotions, video clips, movies, luggage information and flight details.

Leisure and Hospitality

Pubs, clubs, gyms and restaurants are all environments that benefit from digital signage. Through advertising campaigns and displaying the latest offers – digital signage can offer a good return on investment through increased sales and customer retention. Hotels and convention centres have also recognised the need to incorporate digital signage into their facilities. Effective digital signage can inform people on the spot and serve as a virtual concierge to keep tourists informed about their holiday resort, give directions, display schedules for activities and even advertise hotel amenities such as restaurants and spas.


Digital signage enables educational facilities to communicate with students, staff and visitors with Conference, Lecture Theatre and Exam times. In primary and secondary education, digital signage can be used to demonstrate class work or school outings. For further and higher education it becomes a tool to sell the benefits of the establishment to prospective students as well as entertaining and informing existing students with campus activities, union messages and campaigns.

Check out our case studies here

Get the expert advice you need

RTS is committed to the needs of customers through supplying a wide selection of products ranging from indoor wall mounted displays to outdoor freestanding units; from standalone display screens to fully maintained multi-site digital networks that are all controllable from one central point.

Whether you want to create a custom unit to advertise your business at exhibitions, aide in retail sales, inform or enhance your working environment. RTS can help find a solution!

If you or your organisation feels that you could benefit from using digital signage technology feel free to contact RTS with any relevant questions about your project.

Contact us or call us on 0844 800 6440.

Find out more about digital signage from RTS

Whether a client is looking to replace one element of an existing integrated AV system or wants to commission the design of a new boardroom, lecture theatre, office or classroom. RTS has the experience and knowledge to provide the right equipment, on budget and on time.

Audiovisual System Integration Experience

RTS has been responsible for the consultation, design and installation of integrated AV equipment in many public and private sector organisations. Whether you require a simple display screen or projector in a conference room or a fully immersive telepresence style video conferencing suite, we can provide a full turn-key service including staff training and maintenance contracts.

RTS will help and assist with every stage of the AV journey with impartial assistance and advice from the intial customer meeting to the handover of the completed solution. We believe that the “User Experience” is paramount in any AV system. Users expect simplicity and ease of use and these factors are always of paramount consideration when RTS design and install an AV solution.

5 Stages of the AV Journey

  1. Scoping and Consultation
  2. Systems Design and Planning
  3. Installation
  4. Commissioning and Handover
  5. Maintenance and Support


RTS only use the highest quality AV equipment and our installation teams regularly attend manufacturer led installation courses so you can ensure that our engineers have the highest quality training on both the specification and installation of any equipment.

Our AV installation engineers hold CTS (Certified Technology Specialist) and CTS-I (Certified Technology Specialist – Installation) qualifications through Avixa, the Audiovisual and Integrated Experience Association.

Some of the audiovisual systems integration services that RTS supply:

  • Video walls for Command and Control, Retail and Meeting Rooms
  • IPTV Systems over both Catagory Cable and Fibre Optic Cable
  • Video Conferencing, both temporary and permanent solutions
  • AMX, Crestron, Extron and Q-SYS Control and automation systems
  • Smart TV’s, LED, LCD and Touchscreen Large Format Displays
  • Projectors and Projection Screens
  • Digital Signage
  • AV over IP Solutions
  • Satellite dish installation and TV distribution systems
  • Network support services to ensure safe data transfer and storage
  • Image distribution and audio networks
  • Hardware recommendations, repair and support
  • Bespoke AV services

In Good Hands

When choosing an AV systems integrator, you want to know that you can rely on the whole team. All the staff at RTS, including our non-technical staff, have Government approved security clearances. While you may not require this level of security commitment, it is helpful to know that when you call on RTS, we will safeguard your details with the utmost precaution.

AV Maintenance and Support

Because RTS regularly provide courtroom and Government AV support that requires a rapid response, short time-scales are no issue for us. RTS is available with advice and technical support for your systems integration and wherever and whenever you need it.

Get solid advice and systems integration support today by contacting us online or calling 0844 800 6440 to speak to one of the RTS audiovisual integration team.

Ask us about systems integration

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