ISE 2014 – Come and meet RTS at ISE 2014 in February 2014
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ISE 2014

Integrated Systems Europe: the world’s best-attended trade show for the professional AV and electronic systems industry


RTS will be sending a team of audio visual engineers to visit ISE 2014, the world’s best attended trade show for the professional AV and electronic systems industry, to assess the latest audio visual products available and to attend educational seminars and conferences during the event.

What is ISE?

ISE has been a joint venture between InfoComm International and the Custom Electronic Design & Installation Association (CEDIA) since 2007. As well as ensuring that all proceeds from ISE are re-invested into the industry, these associations act as the cornerstone of the event’s extensive education programme, which continues to grow year-on-year.

As in the past seven years, ISE 2014 will be held at the superb Amsterdam RAI, occupying every hall of this world-leading meeting and convention venue. The show will attract professionals from every link in the systems integration value-chain, including manufacturers, distributors, dealers, contractors and consultants. ISE also draws ever-growing numbers of end customers, from fields as diverse as education, sports, corporate facilities, hospitality and live events.

The following technology sectors have their own dedicated areas on the ISE show floor:

  • Residential Solutions
  • Digital Signage
  • Unified Communications
  • Smart Building

In addition, the following technologies are widely represented by ISE exhibitors:

  • Audio and video conferencing
  • Building automation
  • Content management and distribution
  • Flat-screen displays
  • Furniture, mounts and racks
  • Home cinema and entertainment
  • Interactive displays
  • LED video-walls
  • Lighting control
  • Multimedia control systems
  • Professional audio
  • Security and life safety equipment
  • Signal management
  • Streaming media
  • Video projectors and screens

View the official 2014 PDF Floorplan 


Amsterdam RAI, Europaplein 2-22,
1078 GZ Amsterdam, The Netherlands

Show dates:

Tuesday, 4 February 2014 (09:00 – 18:00 hrs)

Wednesday, 5 February 2014 (09:00 – 18:00 hrs)

Thursday, 6 February 2014 (09:00 – 17:00 hrs)


View the official magazine of ISE 2014


RTS is a provider of audio visual services, equipment and support to public and private sector organisations, and is pleased to announce it has been selected for inclusion in the G-Cloud 4 Framework.

What is G-Cloud 4?

G-Cloud is a specialist supplier framework operated by the UK Government which provides access to commodity, cloud-based services. The Digital Services framework will allow government customers to commission bespoke digital services via Government Digital Service and the Government Procurement Service (GDS/GPS).

As a G-Cloud 4 supplier under the G-Cloud 4 Framework, RTS video conferencing solutions are immediately available for the Public Sector to procure in the CloudStore online catalogue under the Specialist Cloud Services (SCS) Lot 4. These solutions include:

  • Video Conferencing – Single Screen Solution
  • Video Conferencing – Dual Screen Solution
  • Video Conferencing – Endpoint Services
  • Video Conferencing – PC Client Software
  • Video Conferencing – Virtual Meeting Rooms (VMR’s)

In all, CloudStore features more than 13,000 services. Cumulative sales from CloudStore broke the £50million barrier in September 2013, with 58% of total spend of £53 million having gone to SMEs, according to the government sources.

Many of the events that RTS is responsible for are seen live on TV news channels daily. From a high profile government press conference to a live broadcast and web streamed public inquiry such as The Leveson Inquiry.

Click for more information on the managed video conferencing services offered by RTS.

Tough Mudder logo

RTS staff have signed up for the Tough Mudder® 2014 London West challenge on the 26th April 2014 in Oxfordshire to raise money for charity.

What is Tough Mudder?

Tough Mudder® events are hardcore 10-12 mile obstacle courses designed by British Special Forces to test all around strength, stamina, determination, and camaraderie.

Only 78% of entrants successfully complete each challenge. As the leading company in the booming obstacle course industry, Tough Mudder® has already challenged half a million inspiring participants worldwide.

But Tough Mudder® is more than an event, it’s a way of thinking.

By running Tough Mudder®, entrants unlock a true sense of accomplishment, have a great time, and discover a camaraderie with fellow participants that’s experienced all too rarely these days.

Details of the charities that we will be supporting and how you can sponsor the RTS team will be posted shortly as well as info on how staff are preparing for the challenge.

Sponsor RTS on our Just Giving Page

Find out more about Tough Mudder on the official website



Azule Logo

RTS now offer AV equipment leasing options through our partner Azule Finance who are experts in providing leasing solutions to the audio visual, lighting, sound and broadcast industries.

The team at Azule boast many years of experience and are the authorised finance partners for Sony, JVC, d&b Audiotechnik, Martin Professional and Canon. Azule provide bespoke finance packages catering for a range of clientele.

Why AV equipment leasing?

Making the right choice is crucial – but fraught with complexity, especially as technology changes so fast. If you are also faced with budgetary restraints, and public scrutiny, the process can be even harder.

Azule arrange finance for all the elements you need, including intangibles such as consultancy, training, maintenance and service agreements, and software as well as hardware.

Benefits of AV equipment leasing

  • No capital outlay – keep your working capital within the business
  • Ease of budgeting – fixed monthly payments
  • Maximise your tax allowances – lease rentals can be fully offset against corporation tax
  • Protect against technology obsolescence
  • Another line of credit – does not compromise existing credit facilities
  • Total solution funding – fund hardware, software and services under one agreement
Contact us or call us on 0844 800 6440.

Speak to RTS about AV equipment leasing

Congratulations to Tom Ketley, RTS AV engineer on successfully completing his Prince2, Foundation and Practitioner certification.

Prince2 Background

Prince2 was established in 1989 by CCTA (the Central Computer and Telecommunications Agency), since renamed the OGC (the Office of Government Commerce). In June 2010, the Office of Government Commerce Best Practice Management functions moved into the Cabinet Office.

Prince2 is used extensively by the UK Government, it’s also widely recognised and used in the private sector, both in the UK and internationally. The Prince2 method is in the public domain and offers non-proprietorial best practice guidance on project management.

Prince2 is extensively used in more than 150 countries around the world, and its take-up grows daily. It is widely considered as the leading method in project management, with in excess of 20,000 organizations already benefiting from its pioneering and trusted approach.

Prince2’s formal recognition of responsibilities within a project, together with its focus on what a project is to deliver.

Key Features

  • Focus on business justification
  • Defined organisation structure for the project management team
  • Product-based planning approach
  • Emphasis on dividing the project into manageable and controllable stages
  • Flexibility that can be applied at a level appropriate to the project.
Today, Complex projects often involve several organisations working together in partnership or through contractual arrangements to achieve the objectives. Prince2 provides a common language between organisations and with external suppliers. It also allows a focus on the business case, providing a mechanism to define what the project is trying to achieve and business justification for it.

Exterity, the leading provider of enterprise IPTV communication solutions, have demonstrated at NAB 2013 in Las Vegas how sports franchises, teams and venues can increase their business competitiveness, improve their financial viability and deliver the best experience for fans through the latest TV and video technology.

In an increasingly competitive sporting and entertainment marketplace, sports clubs and stadiums are under pressure to provide entertainment that delivers an outstanding experience for fans, staff and corporate guests. At NAB stand A500, Connected Media World in the North Hall, Exterity showed how its enterprise IPTV infrastructure is enabling sports venues and teams to communicate a dynamic mix of information, updates, clips, scores and live footage of the sporting action to exceed the expectations of fans and visitors.

The Exterity NAB sport demonstration has been built upon the company’s experience of providing IPTV solutions for many of the world’s leading sports venues, including:

  •  A grand slam tennis venue
  • Leading soccer stadia including Arsenal’s Emirates Stadium and Olympique de Marseilles’ Stade Vélodrome
  • Leading golf tournaments including ‘The Open’ in the UK and the Abu Dhabi Golf Championship
  • Motorsport, including several F1 teams and tracks
  • Projects at the London Olympics, including providing a unique Olympic Games TV service for the National Olympic Committees

“While TV and video at sports venues is nothing new, there are enormous opportunities for stadiums and sporting sites to capitalise on the latest IPTV infrastructure to distribute a huge range of content throughout the venue over multiple channels,” said Colin Farquhar, CEO, Exterity.

“Sport is big business, and so are the stadiums it’s played in, so it is vital to use technology to create an outstanding experience for fans while also delivering new revenue opportunities. With IPTV, sports venues can create their own internal TV channels showing highlights, pre- and post-game coverage, and access to other on-site events and event-specific services via a customisable, branded on-screen interface. This breadth of content enables venues to deliver a fantastic experience for visitors, while providing a far more powerful means with which to promote corporate sponsors, giving sports venues a real edge over their competitors.

“Enterprise IPTV is not just for the big venues, though,” continued Farquhar. “Exterity works with a wide range of sports organisations, from a Grand Slam tennis championship to lower league football clubs. One of the many benefits of deploying an IPTV is that the users can very quickly recoup their investment through the extra revenue that derives from tailored services and content. As sports venues continue to expand the range of different events that they host, their TV and video needs will change accordingly – from in depth, multi-channel match day coverage to fully branded corporate conferences during the week, for example. IPTV can deliver the most appropriate services over the existing IP network; something that traditional analogue networks simply cannot achieve.”

Exterity CEO Farquhar also participated in a debate on the future of the connected stadium, where a panel of industry experts discussed how visitors’ expectations of the “stadium experience” are changing, and how organisations can meet these demands through connected technology.

During the exhibition Exterity also demonstrated the value it brings to sporting venues, illustrated with case studies from some of the world’s most famous teams and stadia.

Get Exterity IPTV expert advice

RTS is an Exterity Streamforce Platinum Partner and has installed Exterity IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties and government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range.

Thinking of purchasing an IPTV system?

Call RTS first. We are always available with advice to help you determine if Exterity IPTV is right for you.

Exterity IPTV StreamForce Platinum Partner Logo



Contact us or call us on 0844 800 6440.

Get a quote for your IPTV system

Exterity, the leading provider of enterprise IPTV communication technologies, have demonstrated the power of customisable portals with live demonstrations at NAB 2013.

Visitors to Exterity at NAB stand A500, Connected Media World in the North Hall, learnt how the company enables organisations across a range of industry sectors to create and manage tailored TV, Video on Demand, radio and interactive pages that fully engage viewers across multiple screens and devices.

Exterity demonstrated how IPTV administrators can quickly and easily create and customise a variety of portals to suit particular audiences, and to add functions such as branding, messaging, access rights, recording and scheduling.

Exterity focused its demonstrations on three key industry verticals: education, media and sports, and showed how organisations can configure their IPTV portals to meet specific needs. The education demonstration showed how schools and universities can deploy a campus-wide portal to deliver tailored content for students, teachers and administrators, and to create subject or faculty-related channels.

For the media sector, Exterity showcased its work with one of the world’s biggest news organisations, whose portal features multiple feeds and channels, configurable access rights, and video content tailored to journalists, departments and management.

Meanwhile, sports organisations and stadium owners learnt how to create multiple portals for different audiences, enabling them to add customised branding and advertising, real-time sporting information and statistics, and to deliver content tailored to audience location – whether they are in the boardroom, hospitality suites or Row Z.

“One of the main benefits of IPTV is that it enables organisations to deploy a far greater range of channels and content than is possible with a traditional video distribution system,” said Exterity CEO Colin Farquhar. “However, with this increased choice comes the added burden of segmenting, creating, designing and managing different channels and portals.

“That is why an easy-to-use, fully functional portal is critical to successful multi-channel IPTV deployment,” he continued. “A good portal enables administrators to manage the design and brand of the viewer experience through a simple drag-and-drop interface, rather than the laborious process of creating them from scratch. It should also make it easy to add and edit all the functions that they need, whether that is scheduling sequences of actions, triggering recordings, injecting ads or messages, or creating separate content streams for different audiences.

“The Exterity portal demonstrations at NAB 2013 are less about teaching users the technical details of IPTV management than about unlocking the possibilities of IPTV, and how it can be applied to bring maximum value and meet their unique needs.”

Colin Farquhar also gave a formal presentation to launch the new Exterity portal software, which has not been demonstrated in public before. The presentation demonstrated how the software enables complete customisation and flexibility for systems administrators and integrators to configure and manage an end-to-end IPTV system, from infrastructure to applications to content.

Get Exterity IPTV expert advice

RTS is an Exterity Streamforce Platinum Partner and has installed Exterity IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties and government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range.

Thinking of purchasing an IPTV system?

Call RTS first. We are always available with advice to help you determine if Exterity IPTV is right for you.

Exterity IPTV StreamForce Platinum Partner Logo



Contact us or call us on 0844 800 6440.

Get a quote for your IPTV system

Acronyms Explained

The IT and AV worlds use many acronyms to shorten lengthy phrases describing hardware or concepts often referred to when talking about IPTV. Below are definitions for acronyms you may see relating to IPTV.


Asynchronous Serial Interface (ASI) is a streaming data format which often carries an MPEG Transport Stream (MPEG-TS). The throughput of the interface is 216Mbps and utilises a BNC connector, to which a co-axial cable with 75 ohm impedance is attached. ASI interfaces are commonly found on broadcast quality equipment where there is a need to pass an entire multiple program transport stream (MPTS) to another device.



A Conditional Access Module (CAM) is a PCMCIA card that can decrypt DVB content that has been encrypted. The CAM will support at least one encryption system (eg. Mediaguard) and will have a limitation on the number of services that can be decrypted simultaneously. Aston CAMs are available for Mediaguard, Irdeto, Viaccess and Conax systems and the consumer version can decrypt two channels simultaneously whereas the professional version can decrypt up to twelve. The viewing card or smartcard from the content provider is inserted into the CAM and holds the keys for the services that it is permitted to decrypt.


Component (YPbPr/YCbCr)

RGB is a component video format in which the red, green and blue components are transmitted separately. However, the term “component video” is more usually used to refer to the analogue formats YUV or YPbPr. The Y component is the luminance (brightness) and also carries the sync pulses. The other two components represent the colour information as two colour difference channels; blue minus luminance (U or Pb) and red minus luminance (V or Pr). This is a way of encoding RGB signal information and the RGB information is reconstituted in the display device. YUV, YPbPr or ‘component’ connections can be found on many devices, both consumer and professional.

On consumer devices the interface is typically three RCA (phono) sockets that are colour coded green (Y), blue (U or Pb) and red (V or Pr) whereas professional devices are more likely to have three BNC connectors. Sometimes YCbCr is shown next to analogue component connections instead of YPbPr, but this is technically incorrect as YCbCr actually refers to digital component signals (used internally within equipment). YUV and YPbPr analogue component signals can be used for both SD and HD video and these connections are commonly found on displays for analogue HD video, whilst HDMI is the commonly used connection for digital HD video.



Composite video is an analogue video format in which the luminance (brightness), chrominance (colour information) and sync are combined onto a single cable. The interface is typically a yellow colour coded RCA (phono) socket although this format can also be carried over SCART. Composite is the most common video interface and as such has interoperability benefits but is poorer in quality than S-Video, RGB or Component. Composite video is sometimes labelled or referred to as CVBS. Composite video is SD and can be in PAL, SECAM or NTSC format.



Digital Video Broadcast – Satellite (DVB-S) is a standard for broadcasting digital satellite television. The video, audio and data that comprise several channels are multiplexed into a single multiple program transport stream (MPTS) which is then transmitted on a satellite transponder. DVB-S uses QPSK modulation whereas DVB-S2 uses 8PSK modulation, increasing the bandwidth that can be used.

DVB-S2 tends to be used where the content is HD as the extra bandwidth is useful for the high bitrate HD content and both HD and DVB-S2 typically require a change in reception hardware making it convenient to implement both at the same time. A DVB-S2 tuner can receive DVB-S content and so DVB-S2 will supersede DVB-S.



Digital Video Broadcast – Terrestrial (DVB-T) is a standard for broadcasting digital terrestrial television. The video, audio and data that comprise several channels are multiplexed into a single multiple program transport stream (MPTS) which is then transmitted on a UHF radio frequency using COFDM modulation.



An Electronic Program Guide (EPG) is an on-screen listing of channels and the programming that is being broadcast on those channels currently and in the near future.



A Graphical User Interface (GUI) uses images and visual indicators to interact with users as opposed to textual commands. Non expert users find GUIs easier to use and more aesthetically pleasing.


HD (High Definition)

High Definition (HD) refers to the resolution of the images that make up the video content. 1280 x 720p, 1920 x 1080i and 1920 x 1080p are all high definition resolutions, so called because the images contain more detail or ‘definition’ than the smaller standard definition resolutions. The letters indicate whether the video is interlaced (i) or progressive (p).



High Definition Multimedia Interface (HDMI) is an AV interface for transmitting uncompressed digital data. It is an alternative to consumer analogue standards such as composite, S-Video, RGBS, RGBHV/VGA and component video. If the content is digital, using an HDMI connection eliminates the need to convert it to an analogue format in order to pass it to a TV and therefore quality is retained.

The HDMI connection can support SD or HD video as well as up to 8 channels of audio and CEC control. HDMI is electrically compatible with DVI-D. Content can be encrypted using HDCP on an HDMI connection to control reception of the content.



Internet Protocol Television, or IPTV, refers to television that is distributed over an IP network—the same kind of network people use to surf the internet and exchange emails.

There are various types of IPTV. Building IPTV technology enables an organisation’s IP network to carry much more than just television. With IPTV, it’s easy to distribute terrestrial and satellite television and radio, videos / DVDs, digital videos on-demand (VoDs), digital signage, information boards, and web content throughout a facility. All of this multimedia content can be viewed on standard and high definition TVs and various kinds of AV display equipment, as well as PCs on every desktop.



RGB is an additive colour model in which a colour is achieved by mixing quantities of Red, Green and Blue (primary colours). When referring to RGB as a video format, it is an analogue format in which the three discrete colour components are sent on three separate cables. RGB requires sync and this is where several types of RGB vary. RGBHV uses five conductors/cables, three for the colour components and two for sync (horizontal sync and vertical sync). This form is used for VGA and DVI-A and therefore is commonly found on PCs and on TVs marked ‘PC input’. RGBS uses four conductors/cables, three for the colour components and one for combined horizontal and vertical sync. Many devices send composite video on the sync as opposed to just the sync pulses.

This type of RGB is common on consumer devices (DVD players etc.) and is the type of RGB used over a SCART connection. RGsB has the sync combined onto the same conductor/cable as the green colour component and is often called “Sync on Green”. It therefore only uses three conductors/cables. It is typically found on professional devices using BNC connectors as opposed to consumer devices which tend to be RGBS over SCART or RCA/phono sockets.

RGB is superior in quality to Composite and S-video formats and can technically be referred to as component video, however the term “Component video” is widely accepted to refer to a different format and so is not used for RGB.



Standard Definition (SD) refers to the resolution of the images that make up the video content. PAL and SECAM systems use a resolution of 720 x 576i whereas NTSC uses 720 x 480i. The ‘i’ indicates that the video is interlaced.



Serial Digital Interface (SDI) is an interface for broadcast quality digital video. The video is uncompressed and may run up to 270Mbps. Up to eight pairs of audio channels may be embedded within the SDI. The physical interface is a BNC connector, to which a co-axial cable with a 75 ohm impedance is attached. SDI interfaces are commonly found on broadcast quality video equipment.


STB (Set-top Box)

A Set-top Box (STB) is a hardware device that converts an external signal into a form that can be passed to a television.



S-Video is an analogue video format in which the luminance (brightness) and chrominance (colour information) are carried on separate conductors (within a cable), making it superior in quality to composite video but still inferior to component video as all of the colour information is still combined.

The connector is a 4-pin mini-DIN socket, where the pins are luminance (Y), Chrominance (C) and the ground pins for each. S-Video is often labelled or referred to as Y/C and is SD in PAL, SECAM or NTSC formats.


RTS is an Exterity Streamforce Platinum Partner and has installed Exterity IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties and government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range.

Thinking of purchasing an IPTV system?

Call RTS first. We are always available with advice to help you determine if Exterity IPTV is right for you.

Exterity IPTV StreamForce Platinum Partner Logo

RTS is always available with advice to help determine if IPTV is right for you.

Contact RTS on 0844 800 6440 to discuss Exterity IPTV Solutions.

Contact RTS to discuss AvediaCare

Exterity, the leading provider of enterprise IPTV communication technologies, announces the launch of AvediaCare, a comprehensive service and product support package that ensures end users’ satisfaction and loyalty.

AvediaCare brings peace of mind to end users deploying the Exterity range of software and hardware products by optimising equipment performance, providing a higher return on investment, maximising system uptime and protecting budgets from unplanned expenses.

AvediaCare features three levels of support, including one for software clients.

AvediaCare features include:

  • Firmware updates
  • Bug fixes
  • Enhanced features
  • Email and phone support
  • Hardware warranty (AvediaCare Plus)
  • Advanced unit replacement (AvediaCare Plus)
  • Software updates (AvediaCare Software Application Cover)

“Enterprise IPTV has evolved from being employed only by the world’s biggest companies, into a technology that is used in thousands of businesses, buildings, campuses, hotels and stadia around the world”, said Exterity CEO, Colin Farquhar. “As adoption becomes more widespread, and as user expectations grow, the focus is increasingly turning towards the levels of reliability and support that providers can deliver to end users through the channel.

“As the market leaders for enterprise IPTV, we understand the importance to our partners of being able to protect the overall health of end users’ systems and of ensuring their peace of mind. That is why AvediaCare does not simply cover individual components or software applications, but is designed to support the overall IPTV ecosystem and enable customers to respond to changing technologies and business needs.

“Given the wide range of industry sectors deploying our technology, and the differing requirements for integration with back office and other systems that they employ, there is no one-size-fits-all approach to support,” continued Farquhar. “With AvediaCare, our partners can work with their customers to select the level of cover that best suits their current needs, as well as enabling them to plan for future requirements.”

Get the expert advice you need

RTS is an Exterity Streamforce Platinum Partner and has installed Exterity IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties and government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range.

Thinking of purchasing an IPTV system?

Call RTS first. We are always available with advice to help you determine if Exterity IPTV is right for you.

Exterity IPTV StreamForce Platinum Partner Logo

RTS is always available with advice to help determine if IPTV is right for you.

Contact RTS on 0844 800 6440 to discuss Exterity IPTV Solutions.

Contact RTS to discuss AvediaCare


Infocomm Logo

This week, Tom Ketley and Stuart Moore earned their certification from Infocomm International by passing the Certified Technology Specialist (CTS®) examination.

The Certified Technology Specialist (CTS®) credential is for audiovisual professionals who have demonstrated extensive knowledge of the technology used in audio, video and display systems, and a competence, dedication and commitment to their profession.

By achieving this credential, both RTS staff members have displayed the self-confidence, professionalism and integrity needed to succeed in the field. With agreement to a code of ethics pledging truth, accuracy and a commitment to excellence in all aspects of the profession, CTS-holders are recognized as trusted providers of services to customers of AV technology.

“As audiovisual equipment has become more sophisticated, there is increased need for professional services to assure the highest performance levels of communications technologies,” said Randal A. Lemke, Ph.D., Executive Director, InfoComm International. ” Employers in the public and private sectors can be confident that AV professionals holding the CTS credentials possess the necessary skills to implement audiovisual best practices, processes and procedures anywhere in the world.”

About Infocomm CTS certification

The International Organization for Standardization’s (ISO) United States representative, the American National Standards Institute (ANSI), has accredited InfoComm’s CTS, Certified Technology Specialist – Design (CTS®-D) Certified Technology Specialist – Installation (CTS®-I) credentials under ISO/IEC 17024.

CTS General Logo

ISO/IEC 17024 establishes a global benchmark for the certification of personnel. ANSI accredits standards developers, certification bodies and technical advisory groups to both the ISO and the International Electrotechnical Commission (IEC). InfoComm is the only organization within the audiovisual industry to earn ANSI accreditation for its personnel certification program, setting the industry standard for competency and quality in the AV industry.

RTS CEO, Finlay Morton, said “RTS is committed to the personal development of all our staff, and the Infocomm CTS qualification demonstrates that commitment to our clients. We have now added this qualification to the career path of all our technicians”

InfoComm has also received recognition from the National Certification Commission of the United States, the only AV-related certification program.

More than 9,000 AV professionals worldwide are currently InfoComm certified.

Contact us or call us on 0844 800 6440.

Contact RTS for technical assistance


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