The Blog
0207 735 2020

RTS has commenced a detailed programme of works to gain UKAS ISO 27001 accreditation.

ISO 27001 information security management systems certification will provide RTS with a framework for creating an information security management system which identifies the real risks to our organisation and ensures that RTS have the controls in place to mitigate and manage those risks.

Being independently certified to means that our customers can rely on the integrity of our information security practices and that RTS can demonstrate control over future security threats.

ISO 27001 information security management systems will also help RTS to fully adhere with General Data Protection Regulation (GDPR) compliance.

RTS has set a timetable of 6 months to complete the pre-assessment and to gain accrediation.

QT300 Controller ModuleRTS has recently completed a Sound Masking installation for a corporate client in central London incorporating 3 zones and 122 emitters.

RTS installed a Cambridge Sound Management QT300 control module, capable of multi zone installations up to 36,000 square feet. The QT300 was connected to 122 individual emitters across 3 independent zones.

This system is capable of covering up to 3 diverse areas in buildings needing improved speech privacy. Configuration of the system was through the QT300 web browser interface or the front panel which can be locked out to avoid unauthorised tampering.

Why Sound Masking?

Sound Masking is the process of adding to an environment a low level of unobtrusive background sound engineered to protect confidentiality and reduce distractions by reducing the intelligibility of speech, thus making the acoustical environment more comfortable.

Most workplaces today feature more open spaces and smaller, and often shared, workstations. Less sound absorptive materials are being used such as lower or non-existent partitions, hard or glass surfaces, and thinner walls and doors. This creates acoustical challenges that negatively impact workplace satisfaction, productivity and speech privacy.

RTS engineers are available to discuss, design and install the product range from Cambridge Sound Management.

Read our Sound Masking Case Study


  • Exterity Origin Server
A fully scalable solution to distribute enterprise IP video across LAN, Wi-Fi, WAN and the internet, the AvediaStream Origin Server is Exterity’s most flexible IPTV content distribution tool yet.

AvediaStream Origin Server

The dynamic AvediaStream Origin Server enables organizations to effortlessly deliver video content to even more screen types across a wider range of networks. A fully scalable solution to distribute enterprise IP video across LAN, Wi-Fi, WAN and the internet, the AvediaStream Origin Server is the most flexible content distribution tool yet.

The AvediaStream Origin Server can simultaneously provide streams suitable for every type of screen, enabling end users to select their screen of choice. This makes it the premier content delivery platform for organizations wishing to view content on multiple screen and network types.

The AvediaStream Origin Server works seamlessly with the AvediaStream t5600 Transcoder and Artio Middleware to create a powerful, customized streaming solution.

Benefits of AvediaStream Origin Server:

  • Real-time delivery of video and audio content to all screen/network types
  • Extend the reach of enterprise IP video by distributing audiovisual content to numerous mobile devices
  • Enable users of mobile devices to seamlessly integrate with the IPTV ecosystem


icon_pdfAvediaStream Origin Server Brochure

icon_pdfAvediaStream o7500 Datasheet

Get the expert advice you need

RTS is an Exterity IPTV Streamforce Platinum Partner and has installed IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties including government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range. Our engineers have completed Exterity advanced training at the Exterity headquarters at Dalgety Bay, Fife.

Exterity IPTV StreamForce Platinum Partner Logo

RTS always available with advice to help determine if IPTV is right for you.

Contact us or call us on 0844 800 6440.

Speak to RTS about Exterity IPTV Solutions

CTS General Logo

RTS is pleased to announce that two further operational staff members have passed the Infocomm CTS qualification bringing the total number of certified staff to 5.

Mark Edwards, Operations Director and Rory Horan, Senior Audio Engineer both passed the Infocomm International, CTS (Certified Technology Specialist) exam in central London.

A Certified Technology Specialist (CTS) performs general technology solution tasks by creating, operating, and servicing AV solutions as well as conducting AV management activities that provide for the best audiovisual resolutions of the client’s needs, both on time and within budget.

Click here for more information on the Infocomm International CTS certification programme 

The CTS exam specifications were developed by combining the importance, criticality, and frequency data obtained from the Job Task Analysis study conducted in 2012.

The resulting data were converted to percentages and the percentages were used to determine the number of questions related to each domain and task that should appear on the multiple-choice CTS examination.

The test specifications in the table below list how many questions are included in each Domain and Task and the percentage of the test included in each domain.

Domain / Tasks% of Exam# of items
Domain A: Creating AV Solutions61%61
Task 1: Conduct site survey6%6
Task 2: Gather customer information 6%6
Task 3: Evaluate site environment (acoustics, lighting, seating, finishing,
Task 4: Maintain awareness of changes to the site environment
(acoustics, lighting, seating, finishing, etc.)
Task 5: Develop a functional AV scope8%8
Task 6: Design AV solutions12%12
Task 7: Sell AV solutions5%5
Task 8: Conduct vendor selection process4%4
Task 9: Provide AV solutions 8%8
Domain B: Operating AV Solutions 16%16
Task 1: Operate AV solutions6%6
Task 2: Conduct maintenance activities5%5
Task 3: Manage AV solutions/operations 5%5
Domain C: Conducting AV Management Activities11%11
Task 1: Project Manage AV projects 5%5
Task 2: Perform AV Finance and Job Costing Activities6%6
Domain D: Servicing AV Solutions12%12
Task 1: Troubleshoot AV solutions7%7
Task 2: Repair AV solutions5%5

Certification is not a guarantee for performance by certified individuals. Certified Technology Specialist™ (CTS) holders at all levels of certification have demonstrated audiovisual knowledge and/or skills.

Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education.

Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.

RTS has recently added 3 x BD30AV-HD Video Delay Lines to our ever expanding list of broadcast hire equipment.



The BD30AV-HD Video Delay is the highest broadcasting quality solid state video audio delay line without data compression which is separated into HD & SD series.

The BD30AV-HD Video delay series is compatible with all formats of video and audio signals including high definition HD-SDI and standard definition SD-SDI signals input and output. It could be easily used in the high definition live show programming and On-Air TV broadcasting environments from the unwanted parts.

The maximum delay time of BD30AV-HD Video Delay series is up to 60 seconds for the HD-SDI video format, in the mean time 300 seconds delay time as the maximum for the SD-SDI video format.

Further details

Features and Specifications

  • Up to 60 seconds’ delay for the HD-SDI signal as the additional options. 30 seconds’ delay are available in each standard model
  • Compatible with SMPTE 292M (1.485Gbps) – 1080i/60/59.94/50, 1080p/24/23.98(sF), 720p/60/59.94/50
  • Compatible with SMPTE 372M (1.285Gbps) – 1080p/60/59.94/50
  • Compatible with SMPTE 259M-c (270Mbps) – 525i/59.94, 625i/50
  • Adjust the input video format automatically
  • Up to 4 channel digital AES/EBU audio embedded signals supported as the options
  • Digital high definition TBC, frame synchronizer and GenLock function built-in as the options
  • De-embedded signal outputs for preview and program as the options
  • Provides 1 channel HD/SD-SDI digital embedded signal input, 2 channels HD/SD-SDI embedded signal
    output for preview before delay, 2 channels HD/SD-SDI embedded signal for program output after delay
  • Two Bypass modes for Bypass button and power off Bypass mode
  • Gen lockable

Serial Digital Video Inputs

Video Standard: SMPTE 292M 1.485Gbps, 1080i/60/59.94/50, 1080p/24/23.98(sF), 720p/60/59.94/50, SMPTE 372M 1.285Gbps, 1080p/60/59.94/50, SMPTE 259M-c 270Mbps digital component, 525i/60, 625i/50

Number of Inputs: 1ea, BNC

Equalization: Automatic 100m @ 1.485Gb/s with Belden 1694, 25m when Bypass mode ON

Impedance: 75Ω

Serial Digital Video Outputs

Video Standard: Same as inputs
Number of Outputs: BNC x 2 for Program outputs, BNC x 2 for Preview outputs before delay
Signal Level: 800mV ±10%
DC Offset: 0V ± 0.5V
Rise/Fall Time: < 270ps @ 1.485Gb/s; < 800ps @ 270Mb/s
Overshoot: < 10% of amplitude
Alignment Jitter: < 0.2UI at both 1.485Gb/s and 270Mb/s
Timing Jitter: < 0.4UI @ 1.485Gb/s; < 0.2UI @ 270Mb/s
Impedance: 75Ω

Electrical & Mechanical

Power: 100 ~ 240 VAC ± 10%, 50/60 Hz, < 80W
Dimensions: 480 (W) x 44.5 (H) x 526 (D) mm

Contact RTS or call us on 0844 800 6440.

Contact RTS to arrange a hire of the BD30AV-HD Delay Unit

Join InfoComm International® on 20th November 2014 as the university day returns to London, on the prestigious HMS Belfast for a day of education and networking. This event is free to members, and there is a nominal fee to non-members.


HMS Belfast, Queens Walk, Tooley Street, London. SE1 2JH



Using the ANSI/InfoComm Audiovisual Systems Performance Verification Standard
Jason Brameld, PTS Consulting

This session will work though how you can implement the InfoComm Audiovisual Systems Performance Verification Standard with the help of the newly published guidebook. We’ll recap on the contents of the Standard, and then look at what you need to do to comply and how the free guidebook can help. We’ll look at the structure and content of the guide, and how this applies to the implementation of the Standard. This session is intended for integrators, consultants and end-users.

Big Pictures, Projection or LED
Bob Kronman, Kronman Associates

Coffee Break

Value Engineering AV Projects: What Do You Do When the AV Project Scope Exceeds the Budget? Peter Lloyd, Freelance Writer

The first step is value engineering, which is a process to reduce costs while maintaining scope, function and quality. The concept of value engineering should help inform systems design and integration strategies to the benefit of both users and suppliers. This presentation looks at the ideas behind the discipline of value engineering and how they can be applied to a changing AV market. This includes assessment of user requirement and the potential implications for intelligent design, implementation, service and project management.


Cloud Computing and Big Data. What Is It? How Does It Work? Why You Should Care.
David Snipp, Stardraw

Understand what Cloud Computing really is and how it works. Understand what Big Data is and how it is built on top of Cloud Computing. Mobile First, Touch First, Consumer First — how software is dramatically changing What about privacy and security? How does all this affect you?

The Evolution of Projection Mapping
Richard Porter and Tosin Oladipo, d3


IT Meets AV in an Audio World
Tom Griffiths, Audio-Technica

This seminar explores innovations in the audio industry that are set to impact both the current and future world of networking technology. The presenter will discuss the growth of digital audio networking and the benefits new technology holds for systems integrators and consultants looking to create simpler, more scalable installations for their clients.

Projection “Constant Brightness”
Garry Pennell, Canon

Projector brightness claims are made based on a set of pre-defined test parameters that are not represented in real life application on a regular basis, it’s our aim to show you what really happens to the ANSI lumen of projectors when put in real life applications, we will also demonstrate how by changing our thoughts to installation and projector expectations we can deliver a more powerful display at more affordable levels.

Prize giveaways will include a compact digital camera and a pair of Audio-Technica headphones!

For information or to register contact Sarah Carless, , +44 (0)1442 345100

Disclaimer: Registration and attendance at or participation in InfoComm International meetings and other activities constitutes an agreement by the registrant to InfoComm’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions or audiotapes of such events and activities. By attending this event, you will be subscribed to emails from InfoComm International. You can manage your subscriptions individually at any time in the future.

London’s Metropolitan Police officers are to trial the use of body-worn video cameras on their uniforms as part of a plan to boost both transparency and accelerate convictions and are designed to capture crime scene evidence.

The pilot scheme will see 500 body-worn video cameras distributed to police officers across 10 London boroughs. Firearm officers will also use them for training.

Camden is the first to start using the cameras, with further trials in Barnet, Bexley, Bromley, Brent, Croydon, Ealing, Havering, Hillingdon and Lewisham.

Video footage will be stored on file for a month unless it is needed as evidence in a case.

Trials in the use of law enforcement body-worn video cameras have shown that people are more likely to plead guilty, knowing that officers have captured the evidence on video, resulting in less costly legal trials and a more efficient criminal justice system.

If successful, it will be rolled out across Britain’s biggest police force.

RTS is a CPS approved supplier of courtroom audiovisual technology, including both temporary and permanent installation of video conferencing, networking and hardware for trials, inquests and hearings in London and around the UK.


RTS Tough Mudders

The RTS team successfully completed the Tough Mudder London West 2014 challenge on Saturday 26th April 2014 in 4 hours raising £897.78 for MacMillian Cancer Support.

Tough Mudder events are hardcore 12 mile-long obstacle courses designed by Special Forces to test all around strength, stamina, mental grit, and camaraderie.

The gruelling course was spread over 12 miles of the Culden Faw estate near Henley on Thames covering thousands of acres with plenty of hills, valleys and fields with obstacles such as the infamous ‘Electro Shock Therapy‘ and the ‘Arctic Enema’.

Crossing the finishing line in 4 hours, the RTS team were greeted with the Tough Mudder Orange headband and finishers T-shirt and a well deserved pint.

Check out our photos on the RTS Facebook page.

RTS would like to thank everyone who took the time to sponsor the team for such a worthy cause.

RTS MacMillian Tough Mudder



  • Artio Portal
AvediaServer now includes new enterprise middleware to manage end point presentation and interface experiences. Exterity customers use Artio to customize the design and brand of multiple portals and channel viewing options to meet their own unique requirements.

Artio Portal

Artio provides IPTV System Administrators the tools to improve the power and flexibility of enterprise IPTV middleware for organizations across a range of industry sectors. Artio facilitates the creation and management of customized TV, VoD, radio and interactive pages – tailored for individuals or groups of viewers with a consistent user interface across multiple client devices, providing flexibility for user engagement to go far beyond what was previously possible in the enterprise IPTV space.

Artio enables organizations to provide specific User Interfaces for different groups of users, enabling them to fully unlock the possibilities of enterprise IPTV. Artio helps administrators’ manage the design and brand of the end user experience through an intuitive drag and drop interface and basic design template options, rather than the laborious process of creating them from scratch. Easily add or edit all the functions that are needed, schedule a sequence of actions, trigger recordings and inject promotions or messages to create separate content streams for different audiences.

Artio Desktop Player

Artio Desktop is a media player that instantly gives PCs and Macs access to TV and video content with a mouse click.  Artio Desktop supports live TV, Video on Demand and provides a comprehensive EPG.

  • Supports multi-language audio, subtitles/closed captions and teletext
  • Centrally managed and deployed, easy to use and integrated with Active Directory to control access to content and services
  • Provisioned, configured and administrated through AvediaServer
  • Flexible and scalable, an unlimited number of desktop end points can be added
  • Securely adds premium broadcast channels through integration with SecureMedia content encryption

Artio Multiview

With Artio Multiview, a flexible mosaic of multiple video streams can be viewed from a PC browser.  IPTV system administrators and users can see the whole content picture on one screen.

  • Multiview supports all the viewing features of the Artio Desktop player
  • Simple user access is via browser from a client PC with Multiview held and controlled centrally on the AvediaServer
  • Administrators can create mosaic templates showing many TV channels

Artio Multiview


Artio Brochure

Artio Desktop Datasheet

Get the expert advice you need

RTS is an Exterity IPTV Streamforce Platinum Partner and has installed IPTV systems in many prestigious venues including new builds, Grade 1 and Grade 2 listed properties including government departments across the UK. RTS hold demonstration stock of the Exterity IPTV product range. Our engineers have completed Exterity advanced training at the Exterity headquarters at Dalgety Bay, Fife.

RTS always available with advice to help determine if IPTV is right for you.

Contact us or call us on 0844 800 6440.

Speak to RTS about Exterity IPTV Solutions

2014 UK and Ireland Events Diary

March 3rd – 5th

AMX Sponsored London Networked AV Systems course

March 20th

London Networking Social Event

April 7th – 11th

AV Design Boot Camp London (Part 1: Design 1 and Design 2)

April 10th

CTS Study Session, London (Same location as Boot Camp)

April 29th

Leeds Networking Social Event (Evening, free to members)

May 13th

Dublin Round Table (free to members)

May 15th

London Round Table (free to members)

June 3rd

London University Day (free to members)

June 14th – 20th

Infocomm 2014 Show (Las Vegas)

July 8th – 10th

AV Design Boot Camp London (Final session, Part 3: Design 3)

July 21st – 23rd

AMX sponsored York Networked AV Systems course

Sept 21st

London Round Table (free to members)

Oct 13th – 15th

AMX sponsored London Networked AV Systems course

Oct 15th

Manchester Networking Social Event (evening)*

Nov 18th

Cardiff University Day (free to members)

Nov 20th

London University Day (free to members)

Dec 2nd – 4th

Staging and Event Management London *

Dec 4th

London Networking Social Event (evening, free to members)


* TBC, Details of these events may change


About InfoComm International

InfoComm International is the trade association representing the professional audiovisual and information communications industries worldwide.

From offices around the world, InfoComm serves its members and the industry through:

  • Education, including technical and business courses, in the classroom and online
  • Resources, such as AV standards, thought pieces and market research
  • Events, including local roundtables and international trade shows

Established in 1939, InfoComm has more than 5,000 members, including manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 80 countries.

Infocomm Membership

Want to join Infocomm International? Find out more here